Job Description
Please note: the successful candidate must live within a commutable distance of the Derby Restart office, as the role is hybrid with regularfaceofface deliveryrequired
What is the role about?
As aWellbeingforWork Coach, you will support participants to better manage their wellbeing and engage in activities that bring them closer to employment. You will deliver wellbeing modules through a blend of facetoface and online group sessions, alongside onetoone support, equipping participants with practical tools to improve their physical, mental, and emotional wellbeing. You will also play a key role in signposting participants to external support services where needed.
Just some of your day-to-dayresponsibilities will include:
Delivering Wellbeing Support
* Work collaboratively with Employment Advisers toidentifyparticipants with health and wellbeing barriers affecting their ability to find or sustain work.
* Deliver onetoone support to help participants overcome these barriers.
* Build strong rapport with participants to gain trust and confidence.
* Ensure Wellbeing Plans complement the activities outlined in each participant’s Action Plan.
Training Delivery
* Deliver group wellbeing sessions both online and face to face as part of a blended delivery model
* Provide concise, engaging guidance on topics such as stress awareness, mood management, menopause awareness, and anxiety management.
Supporting Employment Advisers
* Hold regular meetings with wellbeing champions, Employment Advisers, and wider teams to discuss performance and promote wellbeing support.
* Deliver training to new team members to build their confidence in using the wellbeing service effectively.
* Whereappropriate, facilitatethreewaymeetings between participants and Employment Advisers to ensure support plans are aligned andappropriate.
Administration & Quality
* Demonstrates robust diary management and strong organisational skills to complete all daily administrative tasks accurately and on time, including confident use of Microsoft Teams, CRM systems, and Excel.
* Deliver ahighqualityservice in line with the Participant Charter, SLAs, and programme Quality Improvement Plan.
* Follow all company processes and ethical standards, including correct referral procedures, expenditure processes, andprogrammespecificrequirements.
* Maintain participant records and data with 100% accuracy at every stage.
* Adhere to filing and data processes to ensure confidentiality andmaintaina strong audit trail for internal and external reviews.
To be successful in this role, we are looking for someone with:
Essential Criteria:
* Minimum of 2 years’ experience of delivering courses/working in a training environment OR
* A recognised teaching/training qualification or studying for one (City and Guilds 7407 or 7304, PTLLS/CTLLS/DTLLS/Level 3 Award in Education)
* Health advice/improvement qualification (minimum level - City & Guilds NVQ Level 3 Health Trainer Qualification or equivalent).
* Experience in both Face to Face and Remote group session delivery.
* Key attributesincluding:Achievement Orientation, Accuracy Orientation, Advice & Guidance skills, Resilience, Flexibility, Adaptability, Empathy, Empowerment, Honesty, Integrity, strong Planning andDecisionMakingskills, and a Teamfocused approach.
* A strong understanding of healthy lifestyle principles and uptodate health advice knowledge.
* The ability to motivate others, inspire trust, anddemonstrateexcellent organisation and planning skills.
* Experience working both independently and as part of a team.
* Strong administration and IT skills, basic numeracy, and clear written communication skills.
* A genuine interest in people and a willingness to learn.
* Willingness to travelto offices in the regions