Overview
Watford
Ref: 8199FC
Company Profile
A well-established and award-winning company with international operations.
Responsibilities
* Position: French speaking Customer Service Advisor
* Salary: up to £30,000 per annum
* Location: Watford
* Hybrid working: with regular office attendance
* Reference: 8199FC
Main Duties
* To provide excellent customer service and administrative support.
The Role
* To manage the ordering process from initial enquiry to delivery
* To manage existing accounts and client contract information
* To manage credit or debit notes
* To coordinate deliveries in line with client requirements and update client accordingly
* To liaise with other departments regarding client requirements or changes
* To respond to incoming enquiries and provide excellent customer service
Candidate's Profile
* Fluent in French (written and spoken) – Essential
* Previous experience in customer service and/or sales support – Essential
* Proactive, confident and dynamic personality
* Excellent communication skills and a team player
* Computer literate (MS Office, Internet)
* Able to work in a fast-paced environment
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