Your new company Stoftware designers dedicated to providing the highest level of customer service.
Your new role We are looking for an outgoing and friendly team-player, to deliver excellent customer service to all our customers on the telephone, by email and via our website. Are you customer-focussed, with excellent problem-solving skills and a professional, friendly manner?
What you'll need to succeed
* Ideally, have some experience of working in a customer service/technical support role
* Able to deliver high levels of customer care and adapt to varying customer needs
* Strong communication, interpersonal and written skills and the ability to deal sensitively with customers who have a disability
* A proactive approach to finding solutions to customer queries and challenges
* Ideally, a good knowledge of smartphones, tablets and apps and a commitment to learning and supporting our specialist software
* The ability to effectively and accurately use a range of IT systems
* A flexible and adaptable approach to dealing with a range of tasks in a busy environment
What you'll get in return The opportunity to work for a fantastic organisation
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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