Role Overview This position offers an exciting opportunity to provide dedicated support within a fast-paced hospitality environment. The successful candidate will act as a key point of contact to assist and support public-facing teams, ensuring smooth operations and excellent service delivery. This role is ideal for individuals who enjoy problem-solving, communication, and working collaboratively to support business objectives. Key Responsibilities * Provide timely and effective support to teams, addressing enquiries and resolving issues related to operational activities. * Assist in coordinating communication between different departments to promote seamless workflows and accurate information sharing. * Support the management of schedules, bookings, and administrative tasks necessary to maintain daily functions. * Liaise with suppliers, contractors, and service providers as required, ensuring relevant agreements are maintained and updated. * Collaborate with colleagues to gather feedback and identify opportunities for process improvements and enhanced service quality. * Maintain clear and accurate records, reports, and documentation to support efficient management practices. * Contribute to team meetings and training sessions to stay informed and aligned with organisational objectives. Required Qualifications Must-have: * Strong communication skills, both written and verbal, with the ability to engage professionally with diverse stakeholders. * Good organisational abilities, including time management and attention to detail. * Proficient in using standard office software such as word processing, spreadsheets, and email platforms. * Ability to work both independently and as part of a team in a dynamic environment. * Problem-solving mindset with a calm and approachable manner when handling enquiries or challenges. Nice-to-have: * Experience in a customer service or business support role within the hospitality or retail sectors. * Familiarity with administrative systems and processes related to event coordination or venue support. * Basic knowledge of health and safety guidelines relevant to public venues. * Additional language skills to support diverse communication needs. This role offers the chance to grow within a supportive environment while making a positive impact by helping teams deliver exceptional service. We welcome applications from individuals who are motivated, adaptable, and ready to contribute to a thriving business operation.