Are you passionate about developing strategic partnerships with automotive retailers and driving transformation in the vehicle shopping experience? Amazon is revolutionizing the vehicle discovery and shopping experience, connecting customers with their ideal vehicle. As a Key Account Manager, you will lead relationships with automotive retail partners to drive their growth and success while contributing to our mission of transforming automotive e-commerce. You will develop and execute account strategies, and identify opportunities to drive significant business growth. This role requires exceptional relationship management skills, strategic thinking, and the ability to influence cross‑functional teams in a fast‑paced environment. You must excel at navigating ambiguity, demonstrate strong business judgment, and thrive in an entrepreneurial environment.
Key Responsibilities
1. Strategic Partnership Management: Own relationships with automotive retail partners, develop account strategies, and drive business growth through data‑driven recommendations and strategic initiatives.
2. Performance Optimization: Analyze complex performance data, identify strategic growth opportunities, and develop comprehensive action plans to help partners maximize their business potential on Amazon.
3. Field Leadership: Build executive‑level relationships through strategic communication and engagement with automotive retail partners. Lead executive business reviews and develop long‑term partnership roadmaps.
4. Program Development: Identify systemic opportunities and develop new programs or processes to enhance the automotive retailer experience. Collaborate with product teams to influence platform development based on partner feedback.
A day in the life
As a Key Account Manager, you will work cross‑functionally with senior leadership across Seller Experience, Seller Operations, Business Development, and Product Management. You will also build and maintain relationships with executive‑level stakeholders at automotive retail partners. Being an early stage business, you will be instrumental in defining the retailer experience on Amazon, providing valuable retailer insights to product teams and leadership, and creating and driving initiatives for scale.
This role is based in LHR16 and involves 10‑15% travel to meet with automotive retail partners across multiple regions.
About the team
This role explores opportunities to innovate in the automotive space. Our team aims to raise the bar on the car buying experience for end customers, while enabling industry partners to drive growth efficiently by leveraging Amazon's capabilities.
Qualifications
* Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products.
* Solid experience in strategic account management of 3P marketplace sellers.
* Demonstrated expertise in analyzing complex data sets and developing strategic business recommendations.
* Must be a self‑starter with experience leading cross‑functional projects or initiatives in an ambiguous environment, and demonstrated success developing and executing strategic account plans that drive significant business growth.
* Knowledge of UK Automotive retail industry.
* Multilingual capabilities with demonstrated expertise in managing sellers accounts.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.
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