Depot Team Leader – Aldridge, UK
Company: Arjo
Position: Depot Team Leader
Location: Depot based – Aldridge
Job type: Full Time, Permanent
We are seeking a hands‑on, motivated Depot Team Leader to join our Rental Operations team. In this pivotal role, you will manage and support the Laundry and Bench Engineer Teams, ensuring decontamination and repair processes are delivered within SLA’s. You’ll play a key part in meeting and exceeding commitments to both internal and external customers while maintaining efficient processes in line with company guidelines.
Key responsibilities
* Oversee daily operations and compliance within the Rental Depot
* Ensure adherence to Health & Safety procedures by all staff
* Collaborate with the depot network to optimise rental inventory and product re‑supply
* Investigate and report quality issues using RCA and CAPA processes
* Lead Depot Team Leader forums to drive best practice sharing
* Monitor customer damage reports and manage contract protocols
* Control and report on KPI’s and SLA’s in conjunction with management
* Plan holidays and cover to ensure operational continuity
* Approve overtime claims and manage costs within budget
* Ensure compliance with annual Quality and Compliance audits
* Manage spares inventory and conduct regular cycle counts
* Engage, train, and develop team members using SMART principles
* Set and drive team performance through realistic KPIs
* Act as point of contact for facility IT issues and SAP downtime
* Support recruitment, onboarding, absence & performance management, and training
* Build awareness of customer contracts and facilitate visits
* Champion company values and foster strong relationships across departments
What We’re Looking For
* Previous experience in a supervisory or management role
* Experience in medical device, logistics, or healthcare industry (preferred)
* Logical, practical problem‑solving skills
* Excellent organisational, administrative, and interpersonal abilities
* Ability to work independently and prioritise workloads
* Basic technical knowledge (advantageous)
* Proficiency in MS Excel, Word and Outlook
* Strong people management and coaching skills
* Knowledge of Asset Tracking Systems
Special Requirements
* Must live within reasonable distance of the core area of work
* Willingness to work outside normal hours (evenings, weekends, bank holidays)
* Enhanced DBS (CRB) Disclosure required (company funded)
What We Will Offer In Return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognise and value our employees. You will have our full support, training and opportunities for professional development, along with a competitive package.
Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society and aim to build a diverse, equitable, inclusive and engaging environment in all communities we serve. We are proud to be Disability Confident Committed, support the Armed Forces Covenant, are part of the Mental Health Charter and recognised as a Great Place to Work for 2025.
Ready to take the next step in your career? Apply now and become a key part of our Rental Operations team, where your leadership will make a real difference!
Please be aware that by applying for this role, you are giving Arjo permission to store your information.
About Arjo
Arjo empowers movement within healthcare environments. Our products and solutions promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics and prevention against pressure injuries and venous thromboembolism. With over 6 500 people worldwide and 65 years of experience, we are committed to driving healthier outcomes for people facing mobility challenges.
For more information about Arjo visit www.arjo.com
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