Salary & Location
Annual salary up to £30,000.00
Administrator
Location: South Cambs
Contract: Full-time, Permanent
Hours: 42.5 hours per week, Monday – Friday, 8am – 5pm
Salary: Up to £30,000 per annum
About Us
Mears Group is one of the UK’s leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities.
About The Role
We are looking for a motivated and organised Administrator to join our dedicated team in South Cambs. You will play a key role in supporting the Planned Works team, processing and inputting information, booking appointments for the team and supporting the team with customer and client queries. You will be responsible in ensuring the back office function runs smoothly to ensure consistent, accurate and up to date data.
Key Responsibilities & Criteria
* Provide administrative support to the planned works operational team and Partnering Manager
* Engage with colleagues, residents, and external stakeholders professionally via phone and email
* Raise and process orders, ensuring correct certification for each property
* Build effective working relationships with supervisors, housing teams, and contractors to ensure efficient service delivery
* Support the team with scheduling, record-keeping, and general administration
* Strong organisational and administrative skills
* Confident communicator with excellent written and verbal skills
* Ability to work in a fast-paced environment and handle multiple priorities
* Good IT skills, including Microsoft Office and Microsoft Excel and job management systems
* A team player with a positive, proactive attitude
* Ensure all records and IT data on systems is accurate and meets contractual requirements
* Ensure the customer experience is central to all activities ensuring tasks are completed within agreed timeframes
Benefits
* 25 days annual leave plus bank holidays
* Leading pension scheme
* Annual Mears Fun Day – Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave – Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
* Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
* Family friendly policies
Legal & EOE Statements
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional.
Contact
Apply below or to discuss your application further; contact: Francesca Swan (francesca.swan@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
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