*Please note that we do not currently offer any Tier 2 sponsorship* This role is a part time role to work over 3 days (up to 21 hours), that will form part of a job share. Duties will be shared with the other part time Marketing and Events Supervisor. About the role Our vision is that people of all ages can come together and enjoy a safe, social and inclusive environment. We are now looking for an experienced Supervisor to support the Folk Hall Managers in achieving this vision through ensuring excellent customer service and the development of current and new relationships with stakeholders. The role involves the operational day to day supervision of the Folk Hall Customer Service team, with a focus on Marketing and Events, as well as overseeing the management of the shop, reception and bookings. Our thriving events programme includes everything from local community groups and regular activities, through to corporate bookings and Weddings - no two days will be the same! This post will include regular evening and weekend work on a rotational basis, providing support for the Post Office and taking operational responsibility for the Folk Hall building, events and activities in the absence of the Folk Hall Managers. About you This is an exciting and challenging post for someone who has experience of working with people and in communities. You should be flexible, creative and motivational, with good communication skills and a collaborative attitude towards work. You will have a passion for marketing, particularly with digital channels. You will have a good understanding of the importance of marketing and the various tools that can be utilised. A flexible and customer focused approach is essential as well as being able to manage a range of competing workloads and being able to see a job through despite competing priorities. You will have a proven track record of supervising and motivating a team and demonstrable experience of cash handling. You will also be the first point of escalation for staff and user enquiries, reporting any urgent matters to the Folk Hall Manager on call. If you think you can make a difference to our community then we would love to hear from you! Please note that this role will be subject to a DBS check. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application Closing date for applications is 12th August 2025. Interviews will take place on 21st August 2025 Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. Were at our best when were continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Due to the duties of this role, there is a requirement to be on site for 3 days a week. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.