Salary: £37,000 - 38,000 per year Requirements: Strong technical skills, specifically within the Microsoft 365 environment. Knowledge of SharePoint, End Point Protection, Cloud Applications, Mobile Device Management, Information Security Management, and Networking Principles. Excellent problem-solving skills and a proactive approach. Great communication skills and a positive attitude. Responsibilities: Lead and provide advanced technical support across the business. Manage daily ICT operations, including hardware, software, and communications systems. Work with on-prem architectures and the Microsoft 365 Cloud. Take responsibility for operational services including backups, endpoint protection, and system health checks. Drive ICT projects and ensure compliance with information security standards. Technologies: Cloud Hardware ICT Support Microsoft 365 Mobile Security SharePoint Office 365 DevOps More: We are an ambitious, award-winning company located in Gateshead, providing a team-focused, dynamic environment. We are seeking a Senior IT Technician to take ownership of ICT operations and deliver reliable technology services across our organization. This role offers a competitive salary of approximately £37,000 per annum, depending on experience. We are committed to inclusive opportunities and encourage applications even if you do not meet every single requirement. last updated 5 week of 2026