A global technology company is seeking a Service Desk Analyst based in Aberdeen, UK. The role focuses on providing high-quality customer support via phone, live chat, and email. Responsibilities include managing IT issues, categorising requests, and contributing to the internal knowledge base. The ideal candidate should have an understanding of ITIL and customer service experience. The position offers a salary of £27,000 – £29,000 depending on experience, along with opportunities for professional growth and a supportive work culture.
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