Showroom Manager – Diamonds Factory (Neve Jewels Group)
Bristol, UK | Full-time | 40 hours per week (5 out of 7 days, including weekends and bank holidays)
Salary: Up to £30,000 + quarterly bonus
About Diamonds Factory
Founded in 2008, Diamonds Factory is a fast-growing UK-based luxury jewellery brand redefining how customers buy high-quality, affordable diamond jewellery.
With 15+ UK stores and rapid international expansion, we are trusted for creating meaningful milestone moments through beautifully made, ethically sourced jewellery.
We are now seeking a Showroom Manager to lead our Bristol store and deliver an exceptional luxury retail experience.
Key Responsibilities
* Lead, coach, and develop the showroom sales team to achieve and exceed sales targets
* Deliver an exceptional in-store luxury experience for all customers
* Drive sales performance and KPIs, including P&L awareness
* Oversee visual merchandising, store standards, and brand presentation
* Manage stock accuracy, compliance, and operational processes
* Ensure excellent customer experience and handle escalations
What We’re Looking For
* Luxury retail experience (jewellery preferred)
* Leadership or supervisory experience
* Strong communication and customer service skills
* Attention to detail and organisational ability
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