What is the job role?
Internal Communications Lead - Coventry City Council
Are you a skilled communicator passionate about engaging and empowering employees?
Coventry City Council is seeking an Internal Communications Lead to play a pivotal role in connecting with our 4,+ employees across the city. You'll deliver an internal communications strategy that drives engagement, supports organisational priorities, and fosters a culture of openness, inclusion, and collaboration.
Key responsibilities include:
1. Managing day-to-day delivery of our internal communications strategy
2. Planning multi-channel campaigns that support change, engagement, and wellbeing
3. Creating compelling content for our intranet, newsletters, digital screens, and staff events
4. Providing strategic advice to senior leaders on effective team engagement
5. Chairing our Internal Communications and Engagement (ICE) Board
6. Championing inclusive, accessible communications that represent our diverse workforce
You'll bring proven experience in internal communications and staff engagement, with expertise in strategic campaign planning, content creation, and stakeholder collaboration.
You'll thrive managing competing priorities in a fast-paced environment and use insight to continuously improve our approach.
Grade 7 | Hybrid working available | Council House, Coventry
Join us in ensuring our people are informed, motivated, and empowered to deliver for Coventry's residents.
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Who are we looking for?
We are seeking a skilled and strategic communicator who is passionate about engaging people and driving positive change. The ideal candidate will bring both creativity and clarity to our internal communications, ensuring our 5,+ employees feel informed, valued, and empowered.
You will be someone who:
7. Embodies our One Coventry values – open, fair, accountable, innovative, respectful, and committed to inclusion.
8. Thinks strategically – able to align communications with organisational priorities and deliver measurable impact.
9. Builds strong relationships – confident working with senior leaders, managers, and staff at all levels to foster collaboration.
10. Communicates with impact – skilled at creating engaging, accessible content across multiple channels.
11. Champions diversity and inclusion – ensuring every voice is heard and represented positively.
12. Thrives in change – adaptable, proactive, and able to lead communications through organisational transformation and crisis situations.
13. Motivates and inspires – capable of energising communication champions and empowering colleagues to share and act on information.
Within our team global majorities are currently under-represented, as a result we would like to encourage people from minority ethnic backgrounds to apply for this
This role is perfect for someone who combines strategic vision with hands-on delivery, and who wants to make a real difference to the culture and engagement of a large, diverse workforce.
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
14. Members of the Armed Forces and veterans
15. Are currently in care or have previously been in care
16. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Interview date(s): Week commencing 19th of January
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.