Account Manager – UK-based SaaS Company (Hybrid) - Greater Leeds
Salary: £40,000 – £50,000 (dependent on experience)
Are you passionate about building strong client relationships and helping businesses get the most from innovative software? We’re a growing UK-based SaaS company supporting clients across the UK and internationally. We’re looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success.
What you’ll do:
* Manage a portfolio of a number clients, building trusted, long-term relationships
* Guide new customers through onboarding and platform adoption
* Support renewals, upsell opportunities, and cross-selling initiatives
* Monitor customer satisfaction and resolve support queries promptly
* Collaborate with Product, Marketing, and Business Development teams
* Contribute to tender submissions, industry events, and client meetings
What we’re looking for:
* 2–4 years’ account management experience (SaaS/B2B tech preferred)
* Excellent communication and customer service skills
* CRM experience (HubSpot desirable)
* Highly organised, proactive, and commercially aware
* Spanish language skills and construction industry experience are a plus
Why join us:
* Newly created role with the opportunity to shape the customer experience
* Hybrid working with occasional office attendance and international travel
* Small, collaborative, and dog-friendly office culture
* Be part of a growing international business making a real impact
If you thrive in a fast-growing, customer-focused environment and want to make your mark, we’d love to hear from you.