Role Overview
Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening, and growing. We’ll truly value your ideas. You’ll be joining an award-winning, hardworking and commercially minded team, where you’ll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results.
Our people are our success, and we work as one team.
We are recruiting a Group Resource Manager this is a newly created role within the Finance & Restructuring team which is part of the Finance & Projects practice group. We are looking for someone to set up and implement a resource management function within the team. This is aimed at supporting partners and senior fee earners in the Finance and Restructuring team by identifying capacity and assisting with effective allocation of resource currently comprising around 122 lawyers across all 8 UK offices.
Our standard working hours are 9.30am-5.30pm, however, we are happy to consider flexible working requests.
Candidate Overview
We are looking for candidates who ideally hold the following skills and experience:
1. Establish and embed a resource management function with the team including setting up new processes, educating on best practice and managing change.
2. To act as trusted advisor to the team in respect of strategic manpower planning and resourcing
3. Attend regular operational management meetings/calls, providing management support
4. Work closely with our pricing and legal project management teams
5. To liaise with partners and senior fee earners to identify and scope future resourcing requirements across the national team
6. Optimise the allocation of work and the deployment of staff to maximise profitability by:
7. Understanding the capability of lawyers and partners in each office, including their preferences, development needs and objectives. Maintain knowledge of individual skills, development needs, experiences and personal / professional aspirations and apply this knowledge in resourcing decisions
8. Ensuring, where appropriate, the use of the Paralegal Centre of Excellence to support the team’s work
9. Ensuring work is allocated to ensure pockets of high or low utilisation are minimised
10. Creating client teams for our major clients
11. Ensuring priority is given to high risk / reputational / critical work
12. Support the implementation and embedding of ways of working and technology solutions to improve the efficient and effective working of the team, and its profitability
13. Support an ethos of service excellence and continuous improvement
14. Regular meetings with office leads to discuss workloads, projects and any capacity issues
15. Working with Director of Finance and Operations and HR Managers to identify and reduce capacity within the Group
16. Resolving resourcing conflicts by being creative and innovative in the use of resource as well as identifying possible issues before they escalate. Challenge requests and deal with potential resource escalations, making decisions on conflicting demands, as required
17. Support the lawyer recruitment process by advising on skill gaps and utilisation trends.
18. Helping to implement systems and processes for identifying, monitoring and reporting on capacity and utilisation
19. Liaise with the Vario- Variable Resource team:
20. Assisting with the recruitment, on-boarding process and engagement terms for flexible resource, according to demand
21. Being the main point of contact for identifying and deploying available resource at busy times