Regional Operations Manager South East region, covering Colchester, Bury St Edmunds, Ashford, Dover, Gosport, Hastings and Rayleigh Role Overview As a member of our Operations Team, you will oversee the branch operations for community care across a designated region. You will manage a team of registered branch managers and drive the growth and success of the region. We are seeking someone who can deliver KPIs through effective business planning, performance management, championing operational excellence and maintaining strong relationships with internal support functions and external stakeholders. Area Performance Metrics Oversee the branch performance and effectively manage the P&L within allocated budget in order to affect a profitable performance for the region Ensure that the teams drive performance to its full potential and deliver outcomes in line with agreed targets Monitor competitor activity within the area and liaise with the Operations Team throughout, making recommendations and agreeing appropriate actions Identify opportunities for new Nurse Plus offices in their area (based on their local understanding of client demand and recruitment opportunity) and making recommendations to the Managing Director Improve standards of customer service throughout the region to ensure our client experience is of a high standard Leadership and Management Conduct regular visits to all branches in your region...