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Location: Greater Manchester - 2-3 days in office
Contract Type: Permanent
About the Role
Are you passionate about bridging the gap between IT and business to create impactful solutions? We are searching for a dynamic Business Analyst to lead the way in designing and refining business processes that drive meaningful change across the organisation. If you have a keen analytical mind, a talent for stakeholder engagement, and financial services expertise, we’d love to hear from you.
Key Responsibilities
* Champion engagement between IT and business departments, surfacing demand and facilitating collaboration on end-to-end processes.
* Build trusted relationships with end users, representing IT at team meetings and ensuring business needs are clearly understood.
* Proactively identify and interpret business needs, transforming them into actionable requirements for IT colleagues.
* Challenge assumptions, outline risks and opportunities, and manage stakeholder expectations to optimise business value.
* Gather, document, and translate business requirements into language that is accessible for non-technical teams.
* Facilitate workshops to prioritise requirements and resolve conflicts between immediate needs and long-term objectives.
* Collaborate closely with architecture, IT services, and functions to shape future opportunities and bridge capability gaps.
* Contribute to solution evaluation, mapping impacts across systems, processes, and business rules.
* Utilise business process analysis and modelling to achieve improvements, including cost/benefit assessments.
* Support user acceptance testing and change implementation, assisting with procedures and user training.
About You
To excel in this role, you’ll bring:
* Proven experience delivering detailed business analysis and supporting successful project delivery.
* Knowledge of Financial Services, ideally Wealth Management, Mortgages, Protection, and the IFA market.
* Strong stakeholder management and relationship building skills.
* Exceptional verbal and written communication skills, with confidence presenting at all levels.
* Expertise in root cause analysis, business process mapping, data gathering, and running user workshops.
* Focus on business outcomes and collaboration, with experience breaking down organisational silos.
* Highly competent in MS Word, Excel, and Visio.
* Understanding of technology infrastructures, project lifecycles, and SBG’s business and services.
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