Hot Tub Supervisor
Location The Mole Resort
Dept Rooms
Salary £28,000
Hours 37.5 pw
Reports to Rooms Division Manager
Here at The Mole Resort, we operate a fantastic family resort, set in 125 acres of beautiful Devon countryside. The resort offers a range of activities, tasty food, but above all the opportunity to rest and unwind.
Asa Hot Tub Supervisor, you will lead in delivering a clean, compliant and guest focussed tub service to our guests. This is very much a hands-on role so leading from the front is key.
Specifically, you will have the following key responsibilities;
Leadership
* Lead, motivate and support a small hot-tub team.
* Allocate daily tasks and oversee performance.
* Support training and ensure procedures are followed on a daily basis.
Health and Safety
* Ensure hot tub operations meet all health and safety/ compliance standards.
* Carry out routine checks, testing and record keeping.
* Act promptly on any safety, hygiene or operational issues.
* Ensure PPE is available and in use.
Operations
* Oversee daily opening and closing of hot tub facilities.
* Respond professionally to guest queries or incidents.
* Liaise with front office, maintenance and management regarding faults and repairs.
* Maintain high standards of cleanliness and presentation.
Stock Control
* Monitor stock levels of chemicals, consumables and PPE.
* Ensure safe storage, handling, and usage of all materials.
We would like to see the following attributes in our candidates;
* Confident, proactive and guest-focussed
* Organised with strong attention to detail
* Approachable and professional.
* Comfortable with working outdoors.
* Strong leadership skills.
There are many benefits to working at the Mole Resort, other than the beautiful location;
* Discounts on food and drink on site including the shop.
* Access to our supportive EAP.
* GP support service
* Discount and Benefit platform - Hospitality Rewards.
* Share of service charge.
* Friends and family rates on accommodation.
* Use of facilities on site.
We have a fantastic team here at The Mole, with genuine career development opportunities. Who knows where it will take you !