WHAT IS IN IT FOR YOU?
Permanent role
Gateshead area location
Up to £16 per hour / 40-hour week – working hours a combination of days/backs (latest restaurant closes is 11pm) – weekend working (however approximately 1 weekend off in 3)
Opportunity to undertake additional hours
Staff meal provided at the end of each shift
Discount on food and bar area
Incentive bonuses based on customer reviews
28 days holiday including statutory
Shared gratuity across the business
THE BUSINESS
Our client is looking for an experienced and confident Front-of-House Supervisor to join the team. The role is based in the Gateshead area. This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering excellent customer service while ensuring smooth daily operations.
The organisation employ’s 30+ staff and they are a growing business. Our client has won restaurant of the Year 2025 through ARTA. The business is a popular modern venue and it is an opportunity to work in one of Gateshead’s most vibrant social spots, known for its lively atmosphere and stylish bar/restaurant setting. The business offers high quality food & drinks and it is the chance to be part of a team serving a well-loved menu, premium drinks and cocktails, and memorable guest experiences.
The business provides a friendly, supportive team culture allowing the successful individual the opportunity to join a welcoming and energetic team where teamwork, respect, and fun are core values.
THE ROLE
Supervise front-of-house staff, including servers, bar team, and cleaners
Oversee bar operations and ensure responsible service
Manage the till, cash handling, and end-of-day procedures
Maintain a clean, organised, and welcoming dining environment
Handle customer enquiries, feedback, and resolve issues professionally
Support with training, allocating tasks, and coordinating daily operations
Work closely with management to maintain high service standards
THE PERSON
Previous experience in a FOH Supervisor or senior hospitality role
Strong leadership, communication, and organisational skills
Ability to work efficiently during busy service periods
Good understanding of customer service and restaurant operations
Reliable, professional, and flexible with evening/weekend availability
Customer focused
Flexibility to work a combination of shifts
TO APPLY
Please send your updated CV to Tony Hutchinson or apply direct by calling Westray Recruitment Group