Business Development & Partnerships (Social Care)
We are growing, and we’re looking for a dynamic Business Development Business Partner to play a central role in shaping our next chapter.
If you’re driven, relationship focused, commercially aware, and passionate about creating better outcomes for people, this could be the perfect next step.
As a specialist care provider, our growth is not about numbers alone. It’s about developing the right services, for the right people, at the right time. In this role, you’ll work closely with local authorities, commissioners, and internal operational teams to develop meaningful partnerships, manage referrals, shape person-centred solutions and identify opportunities where our services can genuinely make a difference.
This is a fantastic role for someone who thrives on building relationships, spotting opportunities, and influencing positive change across the health, education, and social care landscape.
What You’ll Be Doing:
Partnerships & Engagement
* Build and maintain strong relationships with decision-makers across commissioning bodies
* Proactively identify new business opportunities across Residential and Education services
* Promote cross-divisional collaboration to ensure we maximise all opportunities
Referral Pipeline & Customer Experience
* Manage and maintain the referral process, working closely with the Head of Business Development
* Drive the referral pipeline to meet organisational KPIs
* Engage directly with stakeholders to discuss, shape, and progress referrals
* Ensure timely, clear communication with operational leaders to support informed placement decisions
* Provide exceptional internal and external customer service
Insight, Reporting & Strategy
* Develop systems to capture and act on customer feedback
* Maintain accurate, up-to-date records
* Produce reports on market trends, forecasts, and account analysis
* Conduct market research to identify gaps, trends, and opportunities for expansion
* Support commercial modelling, pricing, and costing of new services in collaboration with finance
Collaboration & Innovation
* Work closely with operational leaders to create innovative, person‑centred service models
* Respond to opportunities with high‑quality, compelling proposals
* Represent Bright Futures at regional and national forums, events, and networking opportunities
What We’re Looking For:
Experience & Knowledge
* Experience in business development, commissioning, or commercial roles within social care
* Understanding of referrals and transitions within the social care sector
* Knowledge of commissioning processes, funding models, and regulatory frameworks in health, social care, or education (Desirable)
* Excellent stakeholder engagement and relationship management
* Strong communication skills, both written and verbal with a person-centred mindset
* Ability to work collaboratively across multiple teams
* Confident working independently and managing deadlines
* Highly organised with strong problem‑solving capabilities
* An understanding of social care for people with autism learning disabilities and complex needs. Previous experience in a care role is not essential but may be beneficial
Why Bright Futures?
* A values-driven social care and SEND education provider focused on quality and outcomes making a real difference
* Exciting time of growth and innovation
* Supportive, collaborative working culture
* Opportunities for professional development
* The chance to shape services that genuinely change lives
Salary & Benefits
* £45,000.00 (plus discretionary bonus)
* Healthcare Cashback (dental, optical, physio, wellbeing)
* Care Friends Referral rewards up to £2000
* Bright Stars bonus scheme & Employee of the Month awards
* Free Meals at work
* Life Assurance Policy – 2x salary
* Cycle to Work Scheme
#IND3