Your new company
Birmingham City Council is the largest local authority in the UK, committed to improving housing standards and community well-being across the city. As part of their efforts to raise the quality of private rented housing, we are recruiting Property Licensing Community Officers to support their property licensing schemes and help ensure safe, compliant, and well-managed homes for residents.
Your new role
As a Property Licensing Warden, you will be a key presence in the community, conducting ward-based patrols to identify suspected unlicensed properties and proactively address issues related to the private rented sector. You'll be the eyes and ears on the ground, helping to maintain safe and clean neighbourhoods while supporting tenants and landlords.Your responsibilities will include:
Conducting regular foot patrols in designated wards
Identifying unlicensed or problematic private rented properties
Reporting environmental and housing-related issues
Completing follow-up admin work including calls and emails
Escalating non-housing concerns to relevant council teams
Building positive relationships with residents, landlords, and partner agencies (e.g. police, fire service)
Collaborating with Licensing, Compliance, and Complex Case Officers
Acting as a friendly and approachable point of contact for the public
Participating in team activities and contributing to the success of the licensing schemesThis is a full-time position, initially for 3 to 6 months, with a strong likelihood of extension. The role involves outdoor work in all weather conditions and requires a good level of physical fitness. Suitable clothing and equipment is provided.
What you'll need to succeed
To thrive in this role, you'll need experience in a customer-facing position and strong communication skills. You should be confident working independently, capable of using modern technology (smartphones, tablets, laptops), and comfortable patrolling on foot across various areas of the city.Key qualities include:
Punctuality, reliability, and professionalism
Patience, empathy, and a community-focused mindset
Ability to build trust and rapport with diverse individuals
Strong judgement, initiative, and teamwork
A good understanding of Birmingham and its communities is desirable
Familiarity with property licensing schemes is a plus but not essential. Training will be provided.What you'll get in return
💰 Pay Rate:
First 13 weeks: £12.60/hour basic + holiday allowance (total: £14.12/hour)
After 13 weeks: £14.32/hour basic + holiday allowance (total: £16.77/hour)📅 Contract: 3-6 months initially, with strong potential for extension🕒
Hours: Full-time, 35 hours per week🌦️
Environment: Outdoor, community-based role with real impact🤝
Team: Supportive, collaborative environment with training and development opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)