Lettings Viewer – Poole Townsend Estates Ltd Location: Barrow-in-Furness / Dalton-in-Furness / Ulverston Position: Lettings Viewer – Estate Agency Department Permanent, part-time position available. Competitive salary (pro-rata) dependent on experience. About Us: Poole Townsend Group is an established, highly reputable firm offering comprehensive legal, financial and property services through their team of experienced and qualified professionals. Our estate agency has a long history of providing exceptional service to clients in the property market. We are also proud to be an Employee Ownership Trust (EOT). This means the business is owned for the benefit of its employees, creating a culture where everyone has a shared interest in the long-term success of the firm. As an employee of Poole Townsend, you are part of a business that: Encourages collaboration and shared responsibility Focuses on long-term stability rather than short-term gain Offers the potential for tax-free employee bonuses (subject to company performance and EOT rules) Promotes transparency and employee voice in how the business operates Our estate agency is well-established with a long history of providing exceptional service to clients in the property market. Our dedicated team is committed to delivering outstanding results, and we are looking for a reliable and motivated individual to join us as a Lettings Viewer. The Role: As a Lettings Viewer, you will play a key role in supporting our busy lettings department across Barrow, Dalton and Ulverston. You will be responsible for conducting property viewings with prospective tenants, carrying out routine rental inspections, and undertaking empty property checks to ensure our managed portfolio is maintained to a high standard. This is a client-facing role requiring professionalism, strong organisational skills, and the ability to work independently while representing Poole Townsend to the highest standard. The role is typically Wednesday and Thursday, 9:00am – 4:30pm (days can be flexible by agreement). During British Winter Time, working hours are 9:00am – 3:30pm due to daylight considerations. Key Responsibilities: Conducting property viewings with prospective tenants Carrying out routine rental inspections in line with company procedures Completing empty property checks and reporting findings Providing clear, accurate feedback to the lettings team Ensuring properties are secure following viewings and inspections Reporting maintenance issues and safeguarding concerns promptly Delivering excellent customer service at all times Ensuring compliance with all relevant property legislation and company policies What We’re Looking For: Previous experience in estate agency or lettings is preferred but not essential Professional, confident and personable manner Strong communication and organisational skills Ability to work independently and manage time effectively Excellent attention to detail Competent IT skills for reporting software Full UK driving licence with business insurance and access to own vehicle in the event the company vehicle is not available What We Offer: Competitive salary (pro-rata) 22 days annual holiday plus Bank Holidays and discretionary Christmas leave (pro-rata for part-time staff) Medicash health cash plan, employee assistance programme, staff discounts, and more Supportive workplace culture and regular company events Ongoing training and development opportunities How to Apply: If you are passionate about property and delivering exceptional service, and you have the skills and reliability we are looking for, we would love to hear from you. Closing date for applications is Friday 6 th March 2026. Join Poole Townsend and be a part of a team that values excellence, integrity, and customer satisfaction. Poole Townsend is a Disability Confident Employer. We welcome applications from people with disabilities and are committed to providing an inclusive, supportive workplace. We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as soon as possible.