Legal Team Manager | £35k to £42k (dependant on experience) | Ipswich,Suffolk
Full Time / Office based
Are you an experienced legal professional with a passion for leadership, client service, and team development? We're working with a growing, forward-thinking legal organisation that are looking for a Team Manager to oversee and support their branch-based Legal Advisors, ensuring excellence across legal delivery, client experience, and team performance. You'll be responsible for managing performance, ensuring compliance, and supporting commercial outcomes. You'll also maintain a small personal caseload and play an active role in local business development initiatives!
What we're looking for:
Strong legal experience in Private Client Law, particularly in Wills, Trusts, and Powers of Attorney
Exceptional communication skills and a passion for delivering outstanding client service
Proven ability to lead by example, maintaining the highest standards of professionalism and compliance
Dedication to supporting, mentoring, and developing team members
A results-driven mindset with the ability to motivate and inspire others
Strong problem-solving skills, with the ability to identify issues and implement effective solutions
Excellent organisational skills, including diary management and performance tracking
High energy and drive to support the team in achieving daily, monthly, and yearly targets
The finer elements of the role include:
Lead, mentor, and support a team of Legal Advisors to deliver outstanding client service
Manage performance through 1:1s, structured reviews, and regular team meetings
Oversee legal caseloads and ensure compliance with industry regulations and internal standards
Monitor and improve client satisfaction, handling feedback and complaints professionally
Track KPIs and performance metrics, driving team engagement and results
Contribute to local marketing efforts and referral relationships to grow brand presence
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