Job Title: Case Manager Location: Fleet, Hampshire (Hybrid 1 day a week in the office, 4 days WFH) Salary: Up to £35,000 Hours: Monday to Friday, 9:00 am to 6:00 pm About our Client and the role of Case Manager: We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of experienced Case Managers. This role provides an opportunity to join a growing business where you will play a critical part in managing finance applications from submission through to completion. You will support Finance Consultants and work closely with key stakeholders including Underwriters, Brokers, Risk Teams, Solicitors, and Valuers. The successful candidate will demonstrate a high standard of customer service, administrative efficiency, and the ability to manage multiple applications with accuracy and attention to detail. This is a hands-on role suited to someone with previous experience in mortgage case management or processing, ideally within residential or property finance. Responsibilities for the role of Case Manager: Manage a pipeline of property investment and development finance cases Liaise between customers and lenders to ensure smooth and timely processing of mortgage applications Proactively manage each case from application to completion, maintaining service levels and meeting deadlines Deliver exceptional customer service by promptly responding to written and verbal enqu...