Reference:
0325-26
Please note: this job is only available to current employees of Lancaster University
The Faculty of Science and Technology at Lancaster University is seeking to appoint two part-time Student Programmes Coordinators, (3 days per week). Working within the Faculty’s Education Services team, the role holder will support the delivery and administration of student programmes and the student experience. As part of a collaborative professional services team delivering high quality administrative support to students and academic staff, the role holders will work within academic department teams, providing support where it is needed. The ideal candidate for this role will take a collaborative approach, contributing to continuous improvement, problem solving and promoting consistency. This role is ideally suited to someone who enjoys a diverse workload and can adapt to working with a wide range of colleagues. Attention to detail will be key, as will the ability to develop positive, productive and supportive working relationships. This is a student-facing role and requires on-campus presence, with some opportunity for hybrid working. At Lancaster University we support each other by being open and fair, and promoting diversity. We build strong communities by working effectively together in a supportive way, and we create positive change by being ambitious in our learning, expertise, and action. ABOUT YOU The successful candidate will:
• Have experience of providing a high level of customer service.
• Have the ability to prioritise workload to meet competing deadlines, and the ability to work effectively within a team.
• Be able to present information accurately and communicate effectually with a wide range of people.
• Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment. THE BENEFITS OF THE ROLE
• Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays.
• Access to employee pension scheme, and annual flexible benefits scheme.
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We are committed to promoting Equality, Diversity and Inclusion across the Faculty, and supporting family-friendly, flexible and agile working policies on an individual basis. We are members of the Athena SWAN Charter, a scheme which recognises and celebrates good employment practice for women working in science, technology, engineering and mathematics (STEM) in higher education and research. The Faculty of Science and Technology is a community of seven departments engaged in world-leading research that makes a demonstrable difference to our economy and society. We offer a range of degree programmes that are among the highest rated in the UK in terms of the quality of teaching, the quality of the student experience and student career prospects. Our Student Programmes Team roles are integral to our success. You can find out more about the Faculty of Science and Technology at Please upload a cover letter with your application. In your cover letter, please include your rationale and interest in applying for this particular post, and examples of your commitment to the ongoing development of skills and experience. Please also state whether you have a preference with regards to working hours (the posts available range from 0.6-0.8FTE). For each of the supporting statements in the application form, please include examples to show your experience and/or skills in that area. We welcome applications from people in all diversity groups.
We encourage informal enquiries to discuss any aspect of this role either via telephone or an in-person meeting. To arrange please contact:
or call 01524 594098
Or
or call 01524 593639
Further Details:
Please note: unless specified otherwise in the advert, all advertised roles are UK based.
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We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.