Operations Manager - Restaurant & Events
Location: London
Salary: £85-£90,000 plus bonus
This is not a corporate head office brief. It is a proper operations role in a well-known City restaurant with a growing events arm that needs structure, pace and commercial grip.
The business has a strong restaurant operation and an ambitious off-site catering pipeline. They need someone who can keep the engine room tight while building the next chapter sensibly - not chasing volume for the sake of it but growing in a way that makes money and protects standards.
The Role:
1. Operational lead for a premium City restaurant - service, standards and daily rhythm
2. Full oversight of labour planning, rotas and deployment - no surprises on wage percentage
3. Accountability for P&L performance, GP and cost control
4. Ensure H&S, licensing and people processes are watertight
5. Work closely with Sales to make sure confirmed bookings match operational reality
6. Deploy restaurant teams into off-site events without damaging the core business
7. Oversee key or complex event delivery when needed
8. Feed into tenders and commercial proposals with real operational input
9. Spot efficiencies, tighten systems and build something scalable - properly
The Person:
10. 5+ years in senior hospitality operations role (multisite)
11. Premium restaurant background with solid exposure to events or catering
12. Clear P&L ownership - understands margins, not just service
13. Strong on labour control and productivity
14. Comfortable leading multi-site or off-site delivery
15. Calm, visible and hands-on - not someone who manages from a laptop
16. Commercially aware and able to challenge when bookings outpace capacity
17. Structured, solutions-led and comfortable in a fast-moving London environment
It will suit someone who enjoys building as much as maintaining - someone who can hold a restaurant steady while shaping a credible, profitable catering operation behind it.