This role is being advertised by the Office Angels City Branch.
Job Title: IT Helpdesk Administrator
Salary: £14-£16 per hour
Type: Temporary - Ongoing
Hours: 9am-5pm - Full time
Location: City of London - Hybrid!
Join a leading property company in a dynamic IT helpdesk environment, where no two days are the same. You'll be part of a supportive team that encourages professional growth and development. This is an incredible chance to enhance your technical skills and take your career to new heights!
Why work for this company?
* Extremely competitive hourly rate!
* Ongoing training and development opportunities.
* Diverse and inclusive working environment.
* Exciting projects, working with top-tier clients.
* Office Angels Boost benefits on your first day of temping, with discounts on major retailers, free eye care vouchers, wellbeing seminars, and much more!
Duties:
* Respond to and resolve IT support tickets in a timely and efficient manner.
* ️ Answer telephone queries, providing exceptional customer service.
* Troubleshoot hardware and software issues.
* Maintain accurate records and documentation in the CRM system.
* Ensure compliance with company policies and procedures.
Is this you?
* ️ Proven experience in an IT helpdesk or support role.
* Strong knowledge of Microsoft Operating Systems and Office Suite.
* Excellent communication skills, both verbal and written.
* Ability to work well under pressure and meet deadlines.
* Familiarity with CRM systems is a plus.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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