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This range is provided by The Judge Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$20.00/hr - $25.00/hr
Additional compensation types
Annual Bonus and Commission
Our Spa client is seeking a client-facing and consultative Assistant Spa Coordinator with a proven track record of success.
The Assistant Spa Coordinator is responsible for ensuring a positive patient experience. The ideal candidate will bring excellent customer service skills, credibility, and high integrity and can create lasting relationships with patients built on trust. A love of all things aesthetics with an interest in creating a highly customizable aesthetic care plan for their patients to help them look, feel and be their best!
FTE hourly role: $20-$25 an hour plus substantial monthly sales bonuses
Hours: – Tues-Fri 10a-7p, Sat 10a-3p
Locations: Burlington, Shrewsbury, or Framingham, MA
The Assistant Coordinator is responsible for:
* Educating patients and potential patients on our services, and laying out a treatment plan with them that is highly customized to assist them in looking, feeling and being their best
* Selling the value of our services to our patients when they visit our clinic during their consultations and treatments
* Following up with previous patients to continue to cultivate a relationship with them and renew their interest
* Creating partnerships in the community and cultivating lasting relationships with patients
* Supporting and participating in outbound marketing activities with a goal of developing synergistic partnerships with local complementary businesses
* Managing and overseeing daily clinic operations ranging from; accounting, scheduling, sales, marketing, client retention, inventory management and check in/out of patients on our software/platform
* Greeting patients in a friendly manner as they enter the clinic, answering incoming calls, patient scheduling and pre and post visit communication
* Processing through patient charts to ensure they have a highly developed treatment plan, adjusting when necessary, and ensuring payments have been made for services
* Evaluating guests’ suitability for laser, aesthetic and other non-surgical cosmetic services
* Knowledgeable in treatment protocols and all services offered plus retail product lines
* Other duties as assigned
* Competitive compensation and bonus opportunities
* Medical, dental, and vision benefits
* Paid time off
* Employees can receive free services
* Additional discounted cosmetic services for employee and family
* Cosmetic product discounts
* 401K
* Company-paid training
Qualifications:
* 3+ years of sales experience (some business to consumer-preferred)
* Preferred but not limited to the following industry experience: Esthetic, Cosmetic, Health & Wellness, Weight Loss, Hair Restoration, Plastic Surgery, Med Spa, Lasik, PR and marketing, Fitness or related industries
* Experienced in building relationships with patients that have a lasting value
* Proven track record of exceeding annual revenue and profit targets by building relationships
* Extensive and successful commitment to exceeding customer expectations
* Exceptional interpersonal and communication skills
* Must be a self-starter and highly motivated
* Esthetician or Medical Aesthetician license is a preferred but NOT required for this role.
* A love of Aesthetics and a desire to grow in the industry
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider, Sales, and Administrative
* Industries
Wellness and Fitness Services, Hospitals and Health Care, and Retail Health and Personal Care Products
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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