Pet Welfare Assistant (Onsite), Bromsgrove
Application Deadline: 3 August 2025
Department: Rehoming & Fostering Services
Employment Type: Permanent - Part Time
Location: Bromsgrove
Reporting To: Assistant Manager Onsite Services
Compensation: £23,993 / year
Description
Contract: Permanent, part time (26.25 hours a week on a 2 week rota)
Salary: £23,993 per annum FTE
Location: Bromsgrove B61 0RJ
Closing date: Sunday 3 August 2025
Interviews: w/c 11 August 2025
We’re recruiting a Pet Welfare Assistant Onsite Services to join our team in Bromsgrove!
At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Pet Welfare Assistant (on site), you'll play an important role in our mission, ensuring that every pet receives the love, attention, and support they deserve during their stay at our Centres.
More about the role
Our Bromsgrove rehoming centre first opened in 1986. It’s one of our largest centres and is situated in rural countryside covering some 9 acres and caters for up to 15 dogs and 30 cats on site with a dedicated puppy and kitten unit. We also have our home direct scheme which keeps pets in homes whilst we find new loving homes and we have many fosterers supporting our vital work caring for variety of pets.
As a Pet Welfare Assistant - Onsite, your role is more than just a job, it's a commitment to the well-being of every pet in our care. Your work is essential in preparing them for their journey to their forever homes.
From providing hands-on care and rehabilitation to offering guidance to our dedicated volunteers, your collaborative approach ensures that every pet receives the individual attention they need. You'll work closely with owners and potential adopters, fostering a sense of trust and compassion that defines the Blue Cross experience.
You’ll be an integral part of our team, contributing to our shared goal of creating a safe and nurturing environment for pets and people alike. Whether it's supporting new team members, participating in continuous improvement initiatives, or advocating for the welfare of our furry friends, your compassion and collaborative spirit shine through in everything you do.
Working pattern
At Bromsgrove rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally, you will be expected to carry out night checks or stay in onsite accommodation overnight when the resident team members are either not working or away for a period of time.
These duties are organised on a local rota and shared between all members of the team.
Rota:
Week 1 – Tuesday, Wednesday
Week 2 - Tuesday, Wednesday, Friday, Saturday, Sunday
About you
You’ll share our passion for animal welfare and our commitment to making a difference.
Your resilience, emotional intelligence, and ability to connect with both pets and people make you an invaluable asset to our team. You’ll thrive in a collaborative environment where every member plays a vital role. You'll know what it's like to work in an emotionally charged environment and have excellent 'bounce back ability' and resilience, showing empathy and support to clients and colleagues alike.
Knowledge, skills, and experience
* Experience of previously worked or volunteered with domestic animals or in an animal welfare environment.
* Previous experience in working in a customer focused environment and used to achieving a high level of customer satisfaction.
* Excellent written and verbal communication skills.
* Good organisational and administration skills to include computerised systems.
* Current full driving licence.
It would be great (but not essential) if you also had:
* Qualification or similar experience in animal behaviour or animal training.
* Experience of cash handling.
* Experience of working to strict health and safety procedures.
* Understanding of safeguarding issues.
For more information about this rewarding role, please take a look at the attached job description.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 3 August 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
* Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
* Free physiotherapy advice and face to face intervention
* Health cash plan
* Unlimited access to an employee assistance programme
* Pension scheme with enhanced employer contribution
* Professional fees paid with Continuing Professional Development and personal development support.
* Life assurance
* 20% discount on Pet Plan pet insurance
* Enhanced family friendly policies
* Recognition scheme
* Annual volunteer days
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
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