This role involves but is not limited to:
* Responding to post, telephone enquiries and queries from Clients.
* Assisting Fee Earners in the Clinical Negligence department and progressing cases where required.
* Effective management of own time, ensuring that chargeable and non-chargeable hours targets are met under supervision.
* Working on files as appropriate, including drafting letters, collating evidence, preparing cost letters and liaising with medical experts and other third parties.
* Preparing basic schedules of loss and witness statements and assisting in the preparation of more complex legal documents.
* Attending conferences and hearings to support Fee Earners.
* Carrying out administrative duties as appropriate including arranging conferences with experts, paying invoices and closing files.
* Dealing with new Clients and liaising with regards to the initial enquiries.
* Managing diaries, ensuring they are all up-to-date and remind Fee Earners of meetings and Court deadlines.
* Enter, maintain and update client details and relevant information on the system.
Requirements:
* Ability to use case management systems
* High standard of computer literacy
* Must be adaptable and flexible
* Must have good time management and organisational skills
* Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail.
* Ability to work independently and as part of a team
Company Core Values:
Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage
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Equality and diversity monitoring form
This organisation strives to operate a policy of equal opportunity and to not discriminate against any person because of sex, race, colour or national origin.
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