Job Description
General Manager – Hard FM (Healthcare)
Brentford
Permanent | Full-Time
£95,000 per annum + Car Allowance or Company Car + Bonus + Healthcare + Package
Are you a seasoned FM leader ready to take ownership of a critical healthcare contract?
We’re working with a national Facilities Management provider to appoint a dynamic and experienced General Manager to lead the delivery of Hard FM services at a flagship healthcare site.
This is a senior leadership role with full responsibility for service performance, commercial success, and client relationship management — ideal for someone who thrives in a fast-paced, highly regulated environment.
What You’ll Be Doing
* Lead the Hard FM operations across planned/reactive maintenance, lifecycle, and minor works.
* Manage and motivate a high-performing engineering team.
* Own the P&L, budget management, and commercial performance of the contract.
* Be the go-to contact for client stakeholders, ensuring service excellence and high customer satisfaction.
* Oversee compliance with HTM, H&S, and statutory regulations.
* Drive asset and energy performance, including managing the site’s BEMS.
* Contribute to long-term lifecycle planning and capital works.
✅ What You’ll Need
* Proven experience as a General Manager, Contract Manager, or similar in a healthcare, PFI, or critical Hard FM environment.
* Strong understanding of M&E services, statutory compliance, and contract management.
* Track record of leading large teams and managing client relationships.
* Commercial acumen with experience managing budgets, variations, and lifecycle planning.
* Technical qualification (e.g., HND, City & Guilds, NVQ) in electrical or mechanical engineering.
* IOSH/NEBOSH or equivalent (preferred).
Why Apply?
* Join a national FM provider with a strong reputation and long-term healthcare contracts.
* Take ownership of a high-profile, mission-critical site.
* Competitive salary with car/car allowance, private healthcare, bonus scheme and more.
* Clear career development and leadership pathway.