Overview
Are you a qualified mechanic or roadside technician looking for change, variety, and ownership of your daily work? Allianz Partners UK and Ireland is hiring for a Talent Acquisition Specialist UK & Ireland in the Technical Operations department. Location: UK — Nationwide. Reporting to: Regional Manager.
Responsibilities
* Provide a first‑class roadside service to customers, starting and finishing from your home with a fully equipped van.
* Take ownership of each roadside assistance job, making the best and most appropriate decisions for the customer to get them back on the road.
* Repair on‑site using various technologies and diagnostic systems; arrange or undertake vehicle recovery if required for dealer workshop attention.
* Deliver excellent customer service and maintain a high standard of professional conduct on every call.
What we’re looking for
* Experienced vehicle or roadside technician with diagnostic equipment experience
* Excellent fault finding, repair skills and customer facing abilities
* Good level of IT competence
* Full driver’s licence; flexible and adaptable to changing circumstances
Qualifications
* Manufacture apprenticeship or equivalent City & Guilds Technician Certificate; Parts I and II NVQ/BTech diploma
Benefits, training and career development
* Excellent training aligned with our commitment to “Achieving Excellence Through Learning”
* EV training to at least EV Level 3 IMI Accredited & ATA Level 3 roadside diagnostics technician
* Competitive package with annual leave, pension contribution up to 6.5%, and access to discounts across Allianz products
* Private Medical Cover, annual Flu vaccination, Eye Care vouchers, and other wellbeing and family support programs
* Roadside Assistance free after 6 months’ probation and up to three paid days for Corporate Social Responsibility
* Employee Assistance Programme (EAP) available from day one
Hours/Shifts
* No overnight or 12‑hour shifts; average 42.75 hours per week, 7:00–22:00, Monday to Sunday
* Regular start times alternating between 7:00 and 11:00, with two weekends off per month; schedule communicated 12 months in advance
* Overtime rate available for earlier starts or later finishes
* Bank holiday financial supplement and a day off in lieu
Additional information
* Location: UK — Nationwide
* Seniority level: Associate
* Employment type: Full-time
* Job function: Customer Service
* Industry: Insurance
Allianz Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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