Location
Kiverco Ltd, 26 Gortnaglogh Road, Dungannon, Northern Ireland, United Kingdom
Job Title
Aftermarket Field Sales Representative
Overview
As part of our continued growth and commitment to improving customer service and equipment performance, we are seeking a dedicated Field Sales Representative to support our Aftermarket department. This role involves conducting on-site visits to evaluate plant conditions, identify required parts and services, and assist in planning preventative maintenance. A consistent field presence will help enhance customer relationships, reduce turnaround times and increase equipment reliability. This is a full-time role with travel throughout the UK for a minimum of three days per week visiting customer sites.
Responsibilities
* Carry out on-site health checks of customer equipment to assess condition and wear.
* Identify and recommend parts or maintenance actions to improve equipment reliability and longevity.
* Prepare and submit reports on site findings, including condition assessments and sales opportunities.
* Liaise with Engineering and Aftermarket teams to review internal drawings, technical documentation and BOMs, to confirm correct parts.
* Prepare and issue quotations for parts and service.
* Provide market information and support the preparation of pricing on parts and service.
* Develop plans and tactics to support sales of equipment by enhancing the aftermarket business.
* Act as a key customer point of contact for technical queries related to plant health and maintenance.
* Build strong relationships with existing customers and identify further business opportunities through service and parts.
* Travel throughout the UK (minimum 3 full days a week excluding travel) to attend customer sites.
* Support the Aftermarket team with planning preventative maintenance schedules and site-specific part kits.
* Promote the value of preventative maintenance and full life-cycle support of Kiverco equipment.
* Support the development and commercial offering for service contracts.
Requirements
* Strong understanding of recycling plant and equipment, or willingness to quickly develop knowledge of Kiverco machinery and systems.
* Good understanding of plant diagnostics, wear, and maintenance planning.
* Ability to interpret technical drawings, service manuals, and parts documentation.
* Excellent customer-facing and communication skills.
* Willingness and ability to travel across the UK / Ireland at least 3 days per week.
* Demonstrated ability to identify aftermarket sales opportunities through technical assessment.
* Full driving license
Preferred / Desirable
* Previous experience in a field service or technical sales role with heavy plant or equipment.
* Experience using CRM.
* Health and Safety awareness for working on live customer sites.
* Ability to carry out service work on site if required.
Closing Date
Friday 19th September, 2025
Contract
Full-time
Salary
Based on Experience
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Machinery Manufacturing
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