The sales recruitment network, are recruiting for a product specialist, this role does require travel. Product specialist experience is required. Product Expertise * Develop an in-depth understanding of the C2 and C5 product range, including the banding module, and serve as the go-to expert for technical queries. Training & Development * Design and deliver structured training sessions to engineers, ensuring they have the necessary knowledge and skills to work effectively with their products. * Provide a fully documented training programme, incorporating video footage as a key support asset. Technical Support (Internal) Provide hands-on assistance and troubleshooting to engineers, fostering a collaborative and solutions-oriented environment. Technical Support (Customer-Facing) * Offer on-site hands-on assistance and troubleshooting to customers, ensuring exceptional service and expertise. Building a Self-Sufficient Engineering Team * Ensure all field-based engineers develop a high level of product knowledge and can take the lead in your absence, operating under a Make Yourself Redundant policy. * Key principles: * Knowledge Sharing & Documentation * Delegation & Empowerment * Training & Development * Process Optimisation * Technology & Automation * Succession Planning Cultural Shift towards a self-sustaining team. Communication & Engagement ...