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Technical support officer

Thrapston
Opus People Solutions Ltd
Technical support officer
Posted: 5 September
Offer description

Overview

Technical Support Officer - Planning Policy & Placemaking
Location: Thrapston
Salary: £13.02
Contract Type: Temporary for 12 weeks
Hours: 37 hours


Responsibilities

* Provide technical and administrative support to enhance service performance and customer satisfaction
* Manage shared email inboxes and respond to public enquiries professionally and promptly
* Maintain and collate data using mapping systems and databases
* Coordinate printing and distribution of public consultation materials
* Organise venues and logistics for meetings, events, and public exhibitions
* Conduct desk-based and on-site surveys to support planning policy
* Assist in preparing statutory monitoring reports under Section 35 of the Planning and Compulsory Purchase Act 2004
* Process and make recommendations for street naming and numbering in line with Council policy


Requirements

* Educated to GCSE level (Grade C / Level 4 or above) in Maths and English or equivalent
* Experienced in administrative processes and using Microsoft Office applications
* Able to understand planning documents, maps, and architectural drawings
* Skilled in prioritising workload and working independently
* A strong communicator with excellent customer service skills
* Willing and able to travel independently for site visits and events


Desirable Skills

* Experience with GIS, planning systems (e.g., Idox, CDP Smart, Objective Keystone)
* Working knowledge of planning legislation and practice
* Ability to calculate areas, fees, and interpret plans

This is a fantastic opportunity to contribute to meaningful planning work that directly impacts local communities. You'll be part of a collaborative team, working on diverse projects and gaining valuable experience in a dynamic public sector environment.

Apply today and help us shape the future of our places and spaces

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