Overview
DEA Technical Consultant
Location: East Midlands (Hybrid - minimum 3 days in office post-probation)
Salary: £25,000 - £26,000 (DOE)
Benefits
* Hybrid working options after probation to support work-life balance
* Supportive, collaborative team environment
* Career development opportunities and ongoing training
* Chance to contribute to national energy efficiency initiatives
* Positive workplace culture that values wellbeing and professional growth
Key Responsibilities
* Deliver Introductory Level 3 DEA training to new delegates
* Support continued professional development courses for new and existing DEAs
* Provide technical guidance and support via email, phone, and in person
* Produce and maintain high-quality technical documentation and learning materials
* Contribute to excellent customer service across all touchpoints
* Work collaboratively with colleagues to share expertise and maintain accuracy
The Ideal Candidate Will Have
* Essential: Qualified Domestic Energy Assessor (Level 3) with several years\' experience; Strong attention to detail with the ability to perform calculations; Excellent customer service skills in a busy environment; Clear and confident communication skills for face-to-face, verbal, and written interactions; Ability to maintain effective working relationships in a team; Comfortable using IT as an integral part of daily work
* Preferred: Experience in the built environment industry and an interest in energy assessment as a career; Background in telephone or customer support; Interest in renewable energy and sustainable building practices
This is a fantastic opportunity for a motivated DEA professional to develop their career in a technical consultancy role, combining training, customer support and professional development responsibilities within a forward-thinking, supportive environment.
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