We're looking for a dynamic and experienced Key Account Manager to join our growing Chequers division, overseeing the cleaning and grounds services across a growing multisite portfolio. In this pivotal role, you'll provide leadership across six teams inclusive of approximately 30 frontline staff, driving consistent service delivery and maintaining high standards across all locations. You'll be the driving force behind daily operations – motivating your team, managing performance, and delivering exceptional service across the board. As a Key Account Manager you'll be:
Responsibilities
* Maintaining strong client relationships with high levels of satisfaction
* Providing and maintaining the quality of service delivery
* Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager
* Holding regular contract and specification review meetings with clients
* Being responsible for ensuring Health & Safety procedures and legislation is adhered to
* Looking for opportunities for continuous improvement, cost savings and account growth
* Excellent communication and people management skills
* Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
* Experience with financial forecasting, budgeting, and analysis
* Working knowledge of Health and Safety systems in the cleaning industry
* Experience working with commercial clients previously would be highly desirable
* Passionate, flexible, trustworthy, and innovative
* Hold a full driving licence and be able to travel to sites
* £40,000 to £43,000 per annum (DOE) plus company car / car allowance
Benefits and Perks
* The opportunity to be part of one of the fastest growing specialist FM providers in the UK. As our teams continue to grow, so can you
* We are employee‑owned, making you a beneficiary of our future success
* 33 days leave including bank holidays
* Enhanced maternity, paternity, and sick pay
* 24hr online GP access as well as mental health, wellness, financial and legal support
* Two paid volunteering days annually – from beach cleans to supporting your local community. You choose…
* More than 250 perks and hundreds of exclusive deals and discounts
* Lots of training, development & apprenticeship opportunities to grow and progress your career
* Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
* All year‑round recognition and annual awards programme to thank our shining stars
Diversity, Equity & Inclusion
Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments – please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help…
#J-18808-Ljbffr