Customer Service Advisor - Award-Winning Real Estate Company - Leeds - £20,000 Basic + Uncapped Commission
Location: Leeds
Salary: £20,000 basic + OTE £25,000 (Uncapped)
Hours: Approximately 35 hours per week (shifts between 8:30am - 6:00pm, Saturdays on a rota basis)
Are you passionate about delivering outstanding customer service? Do you thrive in a busy, target-driven environment? Are you looking to join a well-established, award-winning company where your career can truly grow? We are currently recruiting for a Customer Service Advisor on behalf of a highly respected property company based in Leeds.
About the Company
With over 20 years of success in the property sector and a strong presence across the region, our client operates a network of high-performing sales and lettings branches. As a family-run, independent business, they pride themselves on their values, teamwork, and dedication to delivering exceptional customer service. They have received multiple industry awards and are known for developing and rewarding talent within their team.
The Role
This is a great opportunity for someone looking to begin or progress their career in the property sector. Full training is provided. The role involves customer interaction via phone and email, with a focus on promoting services, booking appointments, and providing a high-quality customer experience.
Key Responsibilities
Make outbound calls to build relationships and promote services
Identify and recommend additional services to generate revenue
Accurately record customer information in internal systems
Maximise cross-selling opportunities
Deliver excellent customer service over the phone
Work collaboratively with internal teams and branches
Requirements
Experience in a target-driven sales or customer service environment
Excellent telephone manner and communication skills
High energy and a proactive, enthusiastic approach
Strong attention to detail and administrative accuracy
Good IT and database skills
Benefits
Join a recognised, award-winning company
Full training and professional development
Uncapped commission structure
Career progression opportunities
Private healthcare (BUPA), pension scheme, eyecare vouchers
Birthday leave, annual company awards event, and more
To Apply
If you are confident, motivated, and ready to take the next step in your career, we would love to hear from you.
Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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