Data Center Engineer
Location: Welwyn Garden City, Hertfordshire
Employment Type: Permanent
Salary: £32,000-£38,000
Our client builds, supports, and optimises IT infrastructure, networks, and connectivity that drive global business performance.
As a rapidly growing organisation, finding and retaining the highest calibre of people is key to their success. They are committed to creating a challenging, supportive, and rewarding work environment. They have also achieved the Investors in Diversity Foundational Award in recognition of their dedication to equality, diversity, and inclusion in the workplace.
They are currently seeking a multi-skilled Data Centre Engineer to join their team in Hertfordshire. The successful candidate will work as part of a small team delivering Data Centre services in a dynamic, high-availability environment.
Key Responsibilities:
* Work a 24x7x365 shift pattern: 4 days on, 4 days off, 4 nights on, 4 nights off
* Perform change control management and incident resolution
* Track and manage data centre assets
* Supervise and escort third-party vendors
* Install IT hardware according to strict data centre standards
* Plan and decommission network hardware and structured cabling
* Maintain and update documentation and inventories
* Complete service requests within agreed SLAs
* Ensure compliance with health & safety and internal quality standards
* Follow approved processes and procedures
* Uphold data centre security protocols
Task-Specific Duties:
* Maintain data centre toolsets used for support and management
* Oversee governance and daily operations of the data centre
* Collaborate with facilities providers to improve energy efficiency
* Support installations, decommissions, maintenance, and other operational tasks
* Contribute to service improvement and infrastructure projects
* Perform basic server configuration (IDRAC, ILO)
* Troubleshoot issues and escalate as needed
* Carry out racking, stacking, patching, and decommissioning
* Assist with major infrastructure work, including power-related projects
* Manage structured cabling for stable IT and desktop connectivity
What We’re Looking For:
* Experience in high-risk environments and data centres
* Familiarity with DCIM tools and standards (desirable)
* Experience with ServiceNow, Remedy, or similar ticketing systems (desirable)
* High attention to detail and a proactive mindset
* Strong knowledge of infrastructure and networking concepts
* Proficiency with MS Office and helpdesk/service delivery applications
* Dependable and collaborative team player
* Able to work independently and handle pressure
* Flexibility with shift schedules
* Strong communication skills (written and verbal)
* Excellent organisational and administrative abilities
* Previous experience in a similar role is essential