Technical Planner Job ID 234967 Posted 22-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Cambridge - England - United Kingdom of Great Britain and Northern Ireland PURPOSE OF THE JOB: The purpose of the Technical Planner is to assist all CMMS & Planning activities across the clients R&D Headquarters in Cambridge The main feature of this role will be ensuring the effective provision of technical planning and scheduling all works for the Contract in a timely and effective manner. RESPONSIBILITIES: - Assist with the daily running of the region wide CAFM system, ensuring all helpdesk and planned tasks are actioned in accordance with SLA's. Continue to develop the maintenance program to ensure clear and concise workloads are given to the engineering team and Contract Managers - Correct allocation of calls within contractual SLAs, submission to quoting team, and following calls through with required actions (subcontractor purchase orders, engineer attendance, etc) - Monitoring outstanding maintenance schedules highlighting potential problem areas. - Ensuring all work orders are scheduled in correct manner to the correct skillset - Consistently updating the CMMS system call records with required information and regular call updates - Active review of tasks due to breach their SLA and take appropriate action to close calls - Actioning job chases received from the customer and ensuring regular updates are provided - Adhere to the client processes for the management of additions, removals and modifications for all site assets - Participation in the Call Feedback process - Undertake any other duties as requested by the Shift Manager and Contract Managers - Be part of a team to deliver CMMS and Supply Chain management across the clients Cambridge portfolio - Assist with managing the hard services supply chain for the AZ estate and Engineering teams across the Cambridge portfolio - Work closely with the Compliance Manager and other members of the wider team to ensure all statutory planned tasks are actioned as a priority in accordance with regulations - Assist with ensuring all planned and reactive tasks are executed to schedule. - Ensure SOPs are implemented. - Assist with ensuring SSOW, RAMS, Service sheets and certification is uploaded to the CMMS system and kept in an audit ready state. - Use of CMMS System - Continue to develop the maintenance program using client nominated system. To ensure clear and concise workloads are given to the CBRE team. PERSON SPECIFICATION - Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Further education with a financial element required (A-Level/AAT, etc) - Very proficient in the use of Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, pivot tables, etc. - Experience of using CMMS Systems (Hexagon EAM) - Experience of a similar role in a technically advanced building. - Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Experience in assisting in financial reconciliations CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)