Northumbria University is seeking a Service Desk Analyst to provide IT support to students and staff across multiple universities. This role includes troubleshooting issues via chat, voice, and email, and requires a genuine desire to help others. Candidates should have strong communication skills, technical curiosity, and the ability to work in a fast-paced environment.
Training and support are offered, with a focus on teamwork and a positive work culture. The position is based at Northumbria University's City Campus, featuring a hybrid working model.
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