Weareseekinganorganisedanddetail-driven OperationsCoordinatorwithinOceanimports tosupportthesmoothrunningofimportandexportoperations.WorkingcloselywiththeOperationsManager,customers,suppliers,agents,andtransportproviders,youwillplayakeyroleinensuringshipmentsaremanagedefficientlyanddeliveredinlinewithcustomerrequirements. KeyResponsibilities Manageallaspectsoftheimportprocessfromstarttofinish. Liaisewithcustomers,suppliers,forwarders,andoverseasagentstoobtainandshareup-to-dateshipmentinformation. Communicateallrelevantinformationinternallyandexternallytoensurecorrectproceduresarefollowedandcustomerneedsaremet. Keepcustomersfullyinformedontheprogressoftheirshipments. Providetransportcompanieswithaccurateandtimelyinformationtoensuredeliveryrequirementsaremet. Ensurealldocumentationiscorrect,complete,andheldonfileinlinewithoperationalinstructions. Maintainshipmentfiles,ensuringalljobsarecorrectlycostedandbilledinaccordancewithcompanyprocedures. Providecoverforexportoperationswhenrequired. Undertakeanyadditionaldutiesnecessarytosupportthesmoothandefficientoperationofthedepartment. ContinuousImprovement WorkcollaborativelywiththeOperationsteamtoimproveprocessesandoverallbusinessperformance. Supportandadapttochangeswithintheroletohelpdrivethedepartmentandbusinessforward. Worktowardspersonalobjectivessetduringappraisalsandonamonthlyorquarterlybasis. KeyPerformanceIndicators Achievementofagreedindividualobjectives. FullunderstandingofandadherencetoallWoodlandpoliciesandproceduresrelevanttotherole. AboutYou Previousexperienceinoperations,logistics,freightforwarding,orsupplychaincoordinationisdesirable. Strongorganisationalandcommunicationskills. Abilitytomanagemultipleshipmentsandprioritiesinafast-pacedenvironment. Confidentliaisingwithcustomers,suppliers,agents,andtransportproviders. Detail-focused,proactive,andabletoworkwellaspartofa