Overview
Join to apply for the Motor Claims Handler (Third Party) role at Crawford & Company.
Our Motor Claims Handler opportunities are ideal to specialise within a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture. Our modern contemporary offices are in the heart of Milton Keynes, just a two minute walk from the MK Centre and are well served by public transport. There are facilities such as a coffee shop on site and comfortable break out areas.
Responsibilities
* You’ll be supporting our valued clients in proactively handling a range of Motor claims varying in value, including road traffic accidents, uninsured loss recovery, third party interventions, personal injury, key theft and property damage.
* Speak with the insured, third parties, emergency services and witnesses to gather information about the claim, check policy information and coverage.
* Review Locus reports, instruct and monitor external service suppliers, and conduct further investigation in partnership with colleagues in specialist areas depending on the claim.
* Investigate each claim with tact and a calm manner, establish the facts and policy details, and work towards a swift and timely resolution in partnership to support claims settlement.
Qualifications
* Good negotiation skills for arranging appointments, settlement negotiations, and explaining information.
* Knowledge of the claims process and the information that needs to be gathered, assessed and reviewed.
* Strong relationship-building skills – engaging with all parties, providing support when needed.
* Customer-centric mindset – understanding what matters to the customer and putting them first.
* Good IT skills with a keen eye for detail.
* Ideally hold an insurance qualification, but Crawford & Company will support and fund you to gain this if not.
* Flexibility in travelling on ad hoc occasions for training and meetings.
Due to the nature of our work, this role is subject to a satisfactory DBS check.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Insurance
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