IT Manager
Base salary from £40,000 to £55,000 based on experience
Hybrid - Central London
Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries.
They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel.
They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites.
This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy.
This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment.
To be considered, candidates must have previous IT Management experience gained within an SME business.
This role is offered on a hybrid basis.
IT Manager responsibilities:
Act as the first point of contact for all IT queries, providing friendly and responsive technical support
Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning
Implement and improve helpdesk processes to ensure efficient issue resolution
Conduct audits of hardware, software, licences, and IT processes to identify improvements
Monitor network performance and coordinate with external vendors and service providers
Manage onboarding and offboarding processes, including equipment and access management
Oversee software licences, subscriptions, and vendor relationships
Support IT projects and advise on infrastructure improvements and technology investments
IT Manager Experience Required:
Extensive IT generalist experience, ideally in a multi-site environment
Strong background in IT support, systems administration, and infrastructure management
Knowledge of Windows and/or macOS environments and productivity tools
Understanding of cybersecurity, data protection, and backup strategies
Experience managing networks, hardware, cloud tools, and vendors
Highly organised, proactive, and able to work independently across multiple locations
Service-focused with a personable and professional approach to user support
IT Manager Salary and Benefits
Base salary from £40,000 to £55,000 based on experience
Full training and mental wellbeing support
25 days annual leave
Hybrid working
Pension scheme
Regular social events and incentives
To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company