Customer Care Operative - West Sussex - Temporary - £40,000 + Car allowance
Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Operative into the team for a 3 month temporary role, potential of extension.
Responsibilities
* Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.
* Liaise with the Customer Care Team based in Head Office.
* Ensure all required materials and resources are available prior to attending customers' appointments.
* Always maintain a high standard of professionalism and ensure excellent Customer Service is delivered.
* Ensure the customers' home is prepared prior to works and that upmost cleanliness is achieved upon finishing of projects.
* Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted.
* Ensure the highest level of Health and Safety is adhered to at all times.
* Work with the Customer Care team to identify any particular build or remedial patterns arising in customers' homes.
Skills Required
* You must have experience working for a House Builder / Housing Association within a similar role such as Multi Trade Technician / Operative or have experience as a Multi Trader in occupied homes.
* Excellent Customer Service skills.
* Multi Trade works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.
* Flexible to travel across West Sussex.
* Own Van.
* Own Tools.
* Full Driving License.
For more information please apply above or contact Chris Ellis at Wheatstone Solutions.
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