Mailroom Operative Location: 1HQ Diageo, 16 Great Marlborough Street, London, W1F 7HS Working Hours: 40 hours per week, Monday to Friday (shifts between 07:00–19:00) Rate of Pay: £14.10 per hour Contract Type: Permanent, Full Time Job Introduction We’re currently recruiting for a Mailroom Operative to join our team at 1HQ Diageo in the heart of Soho, just minutes from Oxford Circus. This is a hands-on, people-focused role where you’ll play an important part in ensuring smooth, professional and secure mail and parcel handling services for our client. If you’re well-organised, friendly, and confident with admin systems, this could be a great opportunity to grow your facilities career with Sodexo. Role Responsibility Receive, sort, log and distribute all incoming and outgoing mail and parcels Provide excellent face-to-face and digital customer service Use internal mail tracking systems accurately and efficiently Maintain compliance with health and safety procedures at all times Work collaboratively with the wider soft services team to deliver a seamless service Contribute to continuous improvement and high standards of professional conduct The Ideal Candidate Organised and proactive with good time management Strong communicator with a professional and approachable manner Comfortable using IT systems and following administration processes Enjoys working in a team and contributing to a positive workplace culture Flexible with working shift patterns (between 07:00–19:00) Previous experience in a mailroom, facilities, or customer service environment is desirable What We Offer Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. You’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment Competitive compensation Wide range of Employee benefits Access to ongoing training and development programs Countless opportunities to grow within the company About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 53 countries, serving more than 100 million consumers each day. Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. You’ll act with purpose and have an impact through your everyday actions. You’ll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment Competitive compensation Access to ongoing training and development programs Countless opportunities to grow within the company