Import Operator - Gatwick
Our client are seeking an organised and detail-driven Import Coordinator to join a well-established and expanding international freight forwarding business based near Gatwick. The successful candidate will play a key role in managing import operations from start to finish, ensuring all shipments are handled efficiently, compliantly, and with exceptional customer service.
Import Operator - Responsibilities:
Manage import shipments via air, road, and sea, overseeing each job from start to finish.
Advise clients on required documentation, import procedures, and regulatory requirements.
Coordinate with customs authorities, port agents, and local authorities to ensure smooth clearance.
Complete customs declarations using Sequoia (CDS linked and unlinked).
Manage T1 discharging and ensure full compliance with IPAFFS procedures.
Provide accurate quotations and costings to customers and maintain up-to-date records.
Communicate effectively with customers, suppliers, and internal teams to ensure timely updates.
Identify and resolve issues proactively to maintain service levels and client satisfaction.
Import Operator - Requirements:
Minimum of 2 years' experience within import operations (air, road, or sea).
Strong understanding of UK import and customs procedures.
Hands-on experience with Sequoia customs software preferred.
Working knowledge of CDS, T1 discharges, and IPAFFS systems.
Excellent communication and organisational skills.
Ability to work under pressure and manage multiple tasks effectively.
Full, clean UK driving licence preferred.
Positive team player with a willingness to learn and adapt.
Import Coordinator - Remuneration:
Salary: £30,000 - £35,000 (DOE)
Hours: Monday to Friday, 09:00-18:00
Weekends: 1 in 3 (post-probation, remote, with additional pay)
Holidays: 20 days + 8 bank holidays
Probation: 3 months
Training: Comprehensive in-house programme
Equipment: Company laptop provided
After probation: Option for 08:00-17:00 hours, paid overtime, and company phone if required
Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application