Job Description
Pre-Owned Programme Specialist – Luxury Automotive
Goodwood | Hybrid (3 days on-site)
Rolling Contract via Hays
The Opportunity
We’re supporting a prestigious luxury automotive brand in hiring a Pre-Owned Programme Specialist to enhance the performance, quality, and growth of their certified pre-owned (Provenance) programme
This is a hands-on, operational role focused on driving improvements across a global dealer network
What You’ll Be Doing
Analyse programme performance across used car sales, quality, and customer outcomes
Use warranty data, complaints, and feedback to identify recurring issues
Build and improve reporting and processes
Work closely with regional teams and dealerships to drive standards.
Support and conduct dealer audits
Identify underperforming markets and improve quality and volume
What We’re Looking For
Automotive experience essential (used cars, aftersales, or dealer network
Strong understanding of dealer operations and vehicle quality
Confident with data analysis (Excel)
Hands-on, self-motivated, and able to work autonomously
Strong communication across regional stakeholders
Why Apply?
Join a luxury automotive brand with global reach
New role with real influence on programme performance
Blend of data, operations, and dealership engagement
Rolling contract offering long-term opportunity