The Kompan aftersales department provides on-site inspections, repairs, full refurbishments, and maintenance on any manufacturer's equipment, even those who have ceased trading. As an inspection and maintenance engineer, you will be required to carry out minor repairs in playgrounds.
This role is for a field-based inspection and maintenance engineer who will carry out repairs with regular visits to our Northern storage facilities to obtain and store parts. The role will include the following:
* Contacting customers as and when required to advise your intended repair date/time.
* Maintaining effective communication with the office.
* Identifying opportunities for larger repair and refurbishment works.
* Undertaking basic corrective repairs, always providing you have appropriate tools and equipment available in your vehicle or obtainable nearby.
* Carrying out repairs to an exceptional standard.
* Ensuring any vehicle stock is replenished as required by requesting replacement items based on usage to avoid out of stock situations.
* Providing a stock take of vehicle stock as and when requested.
* Contributing ideas and suggestions for improving the efficiency of your role.
* Providing support/training where required to other members of staff.
* Maintaining all tools/equipment/PPE in good condition and requesting replacement items or repairs as required.
* Wearing company-branded workwear at all times (branded workwear will be provided).
* Clearly displaying ID badge.
* Complying in full with the company's code of conduct at all times.
* Maintaining your vehicle in line with the company car policies.
* Undertaking additional training where required.
* Always acting safely and wearing all appropriate PPE for the task set (PPE will be provided).
To be successful in this role, a candidate or employee must demonstrate the following:
* Experience of working within a construction, maintenance, or service engineer's profession.
* Good customer service and communication skills.
* A problem solver with practical skills, including experience of woodworking, surface repair, painting, and mechanical repairs.
* Ability to work on own initiative to a high level of accuracy and to meet deadlines.
* A self-motivated individual who continually keeps abreast of industry and safety requirement changes.
* Basic IT skills - Use of Microsoft Office products.
* Ability to travel daily, so a full clean driving license is required.
* RPII Operational inspection Qualification. (Training will be provided for the right candidate).
* Due to the nature of our business, an Enhanced DBS check will be required.
Personal Skills:
* A team player with strong organizational skills, able to collaborate well with others.
* Able to work autonomously, proactively managing personal workload.
* A natural multi-tasker, able to track and manage multiple projects concurrently.
* Strong written & verbal communication skills.
* Is trustworthy and takes responsibility for managing deadlines, planning tasks for self, seeking input from others, checking details, and raising anomalies.
* Structured and accurate, especially with data input skills, excellent attention to detail is vital.
* Able to learn quickly 'on the job' to comprehend and adjust to new and updated information.
* A positive 'can-do' problem-solving attitude.
* A professional commitment to excellent customer service.
What We Offer:
* Private medical insurance after completion of a successful probationary period.
* Health cash back plan.
* Pension Scheme - joined after 3 months.
* Competitive bonus scheme.
* Working within a creative, innovative, and experienced team for a company who is a leading design and manufacturer of high-quality playground equipment within the UK.
About KOMPAN:
KOMPAN is the global leader in outdoor play and fitness areas. Our purpose is to create healthier and happier communities through play and active living. The KOMPAN Group's main activity is the development, production, and sale of playgrounds, outdoor sports, and fitness facilities. In addition, the company sells service and installation services in connection with product sales.
We design, manufacture, and install more than 1,000 playgrounds or fitness sites every month somewhere across 90 countries. Of these, 23 countries do so through KOMPAN's own direct operation, and the remainder through carefully selected quality agents and partners. The global head office is in Odense, Denmark.
Working for us, you will be part of energetic activities and professional playfulness, where you can share your ideas and develop your career as you help enrich the lives of people of all ages through play and exercise around the globe. And that is a powerful purpose to be part of.
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