The Contracts Manager plays a key role within the contracts team, reporting to the Head of Contracts and accountable to the Deputy Director of Finance. This position works closely with procurement partners to manage healthcare contracts across designated areas, ensuring compliance with local and national policies, relevant legislation, and performance standards.
The role requires a strong project and contract management approach to support planning and delivery, enabling the organisation to achieve contractual outputs, outcomes, and benefits. Commissioned services and those delivered by the organisation must be underpinned by robust NHS contractual and monitoring processes.
The post holder will champion quality, service improvement, and transformational change, motivating colleagues to collaborate effectively and drive efficiency. Responsibilities include leading technical and compliance aspects of contracts such as the NHS Standard Contract, Network Contract DES, and APMS, while supporting procurement colleagues to ensure adherence to the Provider Selection Regime. The role also involves drafting, developing, and managing Subcontracts, SLAs, and MOUs.
Additionally, the Contracts Manager will contribute to policy development and revisions related to contracts, and communicate requirements to stakeholders through meetings, presentations, and training sessions.
Contract Management & Governance
* Lead and oversee a portfolio of NHS contracts, ensuring compliance with legal, financial, and organisational policies; maintain documentation, monitor performance, and manage risks or issues effectively.
Stakeholder Engagement & Communication
* Engage, influence, and collaborate with internal and external stakeholders; including clinicians, management teams, commissioners, and partners to ensure a unified and transparent contract management approach.
Strategic Planning & Service Improvement
* Contribute to strategic and operational planning by developing and implementing contract plans, identifying service improvements, and ensuring alignment with organisational objectives and NHS standards.
Financial & Procurement Responsibility
* Support compliant procurement processes, monitor contract expenditure within agreed budgets, and ensure adherence to financial governance and standing financial instructions.
Leadership, Mentoring & Development
* Provide guidance, coaching, and mentorship to team members and service leads, promoting professional development, effective workload management, and continuous improvement across the contracts function.
Were an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve peoples physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, youll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in peoples homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
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