Overview
The Belfry Hotel & Resort is an award-winning hotel with 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. The three golf courses, including The Brabazon, are world-class and host major events. There is a place for you in our vibrant team across golf, guest services, or behind-the-scenes operations.
The Belfry has undergone an expansion and renovation with investment to enhance the guest experience, including The Masters Suite, a new event space, additional bedrooms, and a state-of-the-art leisure club.
We were named in the 2024 Caterer’s Top 30 Best Places to Work and Springboard’s 2024 Best Employer. Join us as we unveil a new chapter.
Golf
The Belfry\'s Golf team offers experiences across three courses: The Brabazon, The PGA, and The Derby. The Golf Shop is the UK\'s largest, and the Golf Operations team ensures smooth tee-offs. The Golf Academy provides skill refinement with Top Tracer technology, custom fit equipment, and lessons from PGA professionals. We cater to all golf enthusiasts with passion and expertise.
The on-target earning potential for this role is £12.80 per hour (base £12.21 plus approx. £0.59 in gratuities).
About The Role
Set within the busy Golf shop, you will deal with all customer enquiries in a friendly and professional manner, drive revenue and take opportunities to recommend relevant products while providing excellent guest service.
Key Responsibilities
* Assisting with the daily operation of the shop floor
* Ensuring excellent service, meeting and greeting customers
* Maximising revenue, advising customers and sharing your knowledge
* Maintaining fantastic merchandising standards throughout the shop
* Maintaining product knowledge
* Assisting with returns and other general enquiries
About You
* Experience in golf retail either as part of a Golf Club or standalone sports business
* Exceptional customer service and communication skills
* Passionate about working in a high-quality retail environment that celebrates individual and team success
Belfry Benefits
* Learning & Development: on-the-job coaching, in-house training, Belfry Campus; apprenticeships and LEAD development programme; internal promotion where possible
* Wellness: discounted gym memberships and wellness programmes; mental health support; healthcare schemes; Wagestream; Cycle2Work
* Showing Our Appreciation: Belfry Awards, long service recognition, extra holidays; staff discounts; Perkbox; free parking; subsidised taxi; complimentary meals during shifts
* Making a Difference: sustainability initiatives and community contributions
* Our Values: Belfry Beliefs – Make a Difference, Own Our Actions, Better
Seniority level
* Entry level
Employment type
* Part-time
Job function
* General Business, Management, and Business Development
Industries
* Hospitality
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